Frequently Asked Questions

Hey there pickleball lovers!

We’re here and ready to help anything you need! We’re all about gear you up to perform your best on the court, and we’ve got the tech and quality to back it up!

Please review the items below for answers to the most frequently asked questions about Klyng.

Because we’re constantly innovating and improving our products, we make each and every one based on customer orders. That way, you’re getting the freshest, top-quality gear ahead of the trend. But, it does mean we need a little extra time to get your order just right.

So, here’s the timeline: we’ll need about 7 biz days to process your order, and then it’ll take another 10-14 days to ship it to you. That may seem like a little bit time to wait, but trust me, it’ll be worth it when you’re looking and feeling like a pickleball pro on the court!

In terms of shipping cost, any orders under $80USD we only charge $6.99USD. And any order is over $80USD, we offer FREE shipping! Exciting! 

Thanks for choosing Klyng as your go-to source for compression wear and gear. We can’t wait to see you out there dominating the game. And hey, if you ever need any pickleball tips or just want to chat about the sport, hit us up! We’re always happy to geek out over all things pickleball.

So you’ve got your Klyng compression wear and gear, and you’re ready to rock the court like the pro you are. But wait…how do you take care of this awesome gear so it lasts as long as possible? Don’t worry, I’ve got you covered!

First things first, always check the care label inside your gear before doing anything. Our gear is made with love and top-quality materials, so we want to make sure you’re treating it right.

When it’s time to wash your compression wear, don’t throw it in with your regular laundry (unless you want it to come out looking like a hot mess). Instead, hand wash it with cold water and mild detergent. And please, no bleach or fabric softeners! They can ruin the special fibers that make our gear so amazing.

If you want to use your washer ( we know time is precious for everyone), please put the cloth in the special laundry bag we include in your package to make sure the extra protection.

Once you’ve washed your gear, hang it up to dry. Don’t even think about tossing it in the dryer, unless you want it to shrink up like a raisin. And, speaking of shrinking, never use hot water on your gear either. It can cause the fibers to lose their stretch and shape.

So there you have it, folks. Keep your Klyng compression wear and gear in tip-top shape by hand washing with cold water, mild detergent, and air-drying. And if you ever have any questions or concerns, don’t hesitate to reach out to us. We’re always here to help you look and feel your best on the court!

At Klyng, we’re all about making sure you’re happy with your compression wear and gear. That’s why we offer a 100% customer satisfaction guarantee! If for any reason you’re not thrilled with your purchase, just let us know and we’ll make it right.

Now, let’s say you need to return something. No biggie! Just follow these easy steps:

  1. Contact us to let us know what’s up. We want to make sure we understand the issue and can help you out as best we can.
  2. Pack up your gear (in its original packaging, if possible) and send it back to us. We recommend using a trackable shipping method, just to be safe.
  3. Once we receive your return, we’ll process it as quickly as possible. If you’re eligible for a refund, we’ll credit it to your original payment method. And if you want to exchange your gear for a different size or style, we’ll take care of that too!

Now, you may be wondering, “Hey, what about damaged or defective gear?” Don’t worry, we’ve got you covered there too. Just contact us with photos of the damage or defect, and we’ll take care of it ASAP.

So, there you have it, folks. Our 100% customer satisfaction guarantee and easy-peasy return policy. We want you to feel confident in your purchase and know that we’re always here to help. If you have any questions or concerns, don’t hesitate to reach out. We’re here for you, and we can’t wait to see you dominating the court in your Klyng gear!

At Klyng, we take the security of our customers’ purchases very seriously. We understand that when you make a purchase with us, you are trusting us with your personal and financial information, and we are committed to protecting that information.

To ensure the security of your purchases, we use the latest encryption technology to protect your personal and financial information during the checkout process. We also partner with trusted payment processors, such as PayPal and Stripe, to process your payments securely.

In addition, we never store your credit card information on our servers. This means that even in the unlikely event that our systems are compromised, your credit card information will not be at risk.

To further protect your purchases, we offer a 100% satisfaction guarantee. If for any reason you are not completely satisfied with your purchase, we will work with you to make it right or provide a full refund.

Overall, we want our customers to feel confident and secure when making a purchase on Klyng. If you have any further questions or concerns about the security of your purchase, please don’t hesitate to reach out to our customer support team. We are always here to help.

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